Any jobs that are ahead of the. If the process is interrupted before the firmware is downloaded, you must send the firmware file again. For more information, go to http: Let the process finish without further interaction with the product or computer. Issue The Printer does not pick up media from tray 2 and it shows a paper jam

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HP LaserJet Enterprise P3010 Printer Series – Troubleshooting 13.1 Error in Tray 2

The Virtual Agent is currently unavailable. The download process begins and the firmware is updated on the product. Select the box labeled Enable folder view p300 FTP sites. Print another configuration page and verify that the new firmware datecode is listed.

The product can receive an. The product turns off and then on automatically to activate the update. EXE file to upgrade the firmware. Javascript is disabled in this browser.

Before upgrading the firmware, make sure that any error messages are cleared from the control-panel display. Open the Device Management folder in the drop-down list in the Navigation panel.


HP LaserJet P3010 Series Printers – Product features

Javascript is disabled in this browser. For more information, go to http: Europe, Middle East, Africa. Please try p30010 shortly. Europe, Middle East, Africa. This page requires Javascript.

HP LaserJet P Series Printers – Upgrade the firmware | HP® Customer Support

Instructions are as follows:. Make a note of these. The following conditions can affect the time required to transfer the file. Make sure that the paper fits under the tabs and below the maximum-height indicators.

Click the Update Firmware Now button to update the Jetdirect firmware. Transfer the new firmware to the product note: These instructions are for Microsoft Internet Explorer.

At the command prompt, type bye to exit the ftp command.

Use this information to upgrade the product firmware. This page requires Javascript. If it is, right-click on the firmware link, and follow the instructions on the Web page to download the new firmware file. Drag and drop the. Let the process finish without further interaction with the product or computer. Click Startclick Runand then type cmd to open the command window. The firmware datecode is h; on the configuration page in the section called Device Information.


The Virtual Agent is currently unavailable. Press the Menu button. Asia Pacific and Oceania. Examine the pick up area and check if there is any stuck media possibly left over from a paper jam. To use this method, connect the product directly to your computer through a USB cable, and install the printer driver for this product on your computer.

Fonts, forms, and other macros Job retention.